I have read from several reviewers over at the Tripadvisors that the Festive Hotel is such a busy hotel and check-in sometimes takes time. So, my trip companions; i.e., my mom, sister and friend, decided to check-in late. Well, we were still loitering around Chinatown anyway. By the time we reached Sentosa, it was past 4 p.m. already, but I was not bummed about it. Rather, I became quite excited the moment I saw the Disney castle! Just kidding! It was the castle from Far Far Away in Shrek. It's the Universal Studios' castle after all, not Disneyland's.
Since it was late, check-in was a breeze. And the concierge, unlike the reviews at Tripadvisor, was helpful and polite. The concierge even gave me two extra monorail passes, although I am only entitled to two.
We got up to our room, and we were pleasantly surprised! It's big, and the view is really nice! Yay!
View from the balcony.
The cable cars look cute!
The couch converts into a bed.
The kid's bed can fit a small adult, but the stairs are steep.
The bathroom is huge but it doesn't have a bath tub.
The lcd tv was very gracious; it greeted me! Also, the tv serves as infoguide on the attractions, like the Universal Studios.
After less than an hour since we got to our room, a chocolate cake with huge strawberry toppings was sent to me, with compliments from the hotel. It was for my birthday. I did type on the booking info that I'll be celebrating my birthday in Singapore, but I wasn't expecting a cake, with a candle. If that's not considered as great customer service, hell be damned.
